Have You Known The Disadvantages in Working in a Call Center?

Call Center Agents

Finding a job now a day is very stiff especially if you are aiming to work on what you have achieved in profession. There are graduates in nursing, engineering, teaching profession and other courses that they think they can use it once they are graduated. However, there are only few companies and establishment, and can’t accommodate these huge number of graduate students. The only alternative for this problem is that, these graduate students will intend to apply in a Mall as customer service in a grocery department. Some may be going to apply in a Call Center Company as a call center agent.

The very popular option right now is to work in a call center company as a Customer Service Representative or CSR. There are lots of Call Center Companies right now and this is the best alternative for those graduate students that are currently longing for a job. Working in a call center is very fun and salary rate is much higher compared to other establishment. You are getting paid even if you are under training and English language training is at high standard especially for those handling international accounts.

But… have you known the disadvantages in working in a call center? Especially for those operating in 24x7 operations? Well… to give you some tips working in this environment is not very good in health you can acquire various illnesses such as stress, pneumonia, anemia, tuberculosis and worst is Aids or HIV. The most call center agents that could possibly acquires these diseases are those working at night since there immune system becomes low because of stress. And once their resistance becomes low they could easily catch viruses and bacteria, and even one person is suffering from one of the mentioned sickness he or she could easily spread this out to others since they are working only in a close environment.

According to health department, cases of HIV infected persons are getting worst and according to their findings that most of it came from a call center company. According to them that it is most likely that person from this institution are not practicing safe sex since they think that persons work in these companies are safe since most of the employee here have undergone pre-medical test and they were not be employed once they have illnesses. 

Now, to avoid such illnesses I would suggest that if you intend to work in this institution you should be health conscious do not abuse yourself especially if you are working at night. Ensure that after your shift you should get rest, sleep at least 6 hours it should be a deep sleep this is to rebuild your resistance and most of all take multivitamins, a healthy diet and a yearly medical check-up.